Art of Todd F.A.Q.
Original Fine Art Prints Made with the Giclée Print Process
All ordering and checkout processes are performed within a separate secure browser window and use full data security and encryption provided by PayPal and/or Google Checkout.
Please note, payments will be processed under ArtofTodd.com parent corporation, Pigs Fly High, Inc., using secure servers provided by PayPal and/or Googe Checkout.
How will the charges appear on my credit card?
Pigs Fly High, Inc. will appear on your credit card statement.
Where is Art of Todd located?
We are located just outside New York City in Sea Cliff, Long Island.
Are original paintings available for purchase?
Please inquire via email for availability of the original on a particular print (email@example.com).
The entire transaction process takes a maximum of 15 business days from the receipt of your order to delivery of the Art of Todd original fine art print to your door.
Shipping Artwork within the United States and internationally is a daily activity for ArtofTodd.com/Pigs Fly High, Inc.
Please note: All international sales and shipments outside of the continental U.S. require a shipping quote. For a shipping quote, please contact Art of Todd via email at firstname.lastname@example.org.
Prints are shipped unframed and insured. Prints are gently rolled, carefully bagged in plastic sleeves, and mailed in sturdy cardboard mailing tubes to prevent damage in shipment.
ArtofTodd.com/Pigs Fly High, Inc. does not sell, exchange, or release your personal information (name, e-mail address, mailing address, etc.) to any third parties.
ArtofTodd.com/Pigs Fly High, Inc. only contacts individuals who specifically request that we do so. ArtofTodd.com only collects identifying information from our users during use of (1) a contact form. Generally, this information includes name, e-mail address, postal address, user comments and, in the case of the online store, credit card transaction and shipping information. This information is used strictly for internal purposes.
Art of Todd/Pigs Fly High, Inc. offers a three day money-back guarantee. If, for any reason, you are not pleased with your selection, we'll gladly refund the purchase price. Shipping charges are NON-REFUNDABLE and cash on delivery (COD) returns will not be accepted under any circumstances.
Returns are accepted if item is returned (at buyers expense) within 72 hours of receipt in the original shipping carton. Refund will be issued after receipt of item by ArtofTodd.com/Pigs Fly High, Inc. We suggest that you insure your package and purchase a proof of delivery receipt (if sent via USPS) for return delivery. Returned items that are received damaged (unless it is being returned due to original damage) cannot be refunded.
Before returning print, email us at email@example.com to obtain an RMA number before shipping your product. All fine art print returns must have an RMA (Return Merchandise Authorization) number clearly marked on the return package or the package will be refused and no credit will be given. Send returns freight prepaid, with the RMA number clearly marked on the package.
To cancel purchase, please contact Art of Todd/Pigs Fly High, Inc. (firstname.lastname@example.org) within 48 hours of placing order. There is a 50% restocking fee if orders are canceled after two business days.
If by chance your print arrives damaged, save the original container and packaging. Notify me via email within 48 hours of receipt of damaged goods so I may contact the shipping company. Keep all original shipping materials. I will file a claim, and at shippers discretion, will have the item inspected and shipped back to me. Upon receipt of the damaged item, I and/or the shipper reserve the right to either replace with the exact print or issue a full refund once a refund has been issued by the shipper.
ArtofTodd.com/Pigs Fly High, Inc. is committed to making this a great experience for all involved. Thank you for your interest in ArtofTodd.com original fine art prints.
These policies may be changed at any time by ArtofTodd.com/Pigs Fly High, Inc.
© 2008 - to infinity & beyond, ArtofTodd.com/Pigs Fly High, Inc. All material published on the Web site is the property of ArtofTodd.com/Pigs Fly High, Inc. and may not be reproduced in any form or by any electronic means including information, storage and retrieval systems without the written consent of Art of Todd/Pigs Fly High, Inc.